浅谈现代医院发展下的后勤管理-行政管理-医院绩效咨询,医院绩效管理,医院管理咨询 -九鼎医院管理顾问

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浅谈现代医院发展下的后勤管理

提交者：九鼎医管发表时间：2020-1-21点击次数：3137来源:

医院管理

医院后勤管理是围绕医院中心工作，为保障医疗、教学、科研、预防和保健等工作正常进行而开展的工作。其工作内容和管理范围包括医院安全、医院建筑、后勤设备、物资供应、生活服务、环境与卫生等多方面。医院后勤是医院的支持保障系统。医院后勤工作的质量效率和管理水平，直接影响医院工作能否正常开展和医疗质量的高低。

随着社会进步和科技发展，医院现代化建设和发展是必然趋势，医院后勤管理在具备连续性、技术性、社会性、经济性、服务性、安全性等特点的同时，朝着社会化、标准化、智能化、专业化、精细化、集约化趋势发展。医院后勤管理是与现代化医院发展相适应的后勤管理，根据医院性质、功能定位、等级规模等不同情况，因地制宜，突破创新，建立一套适合自身发展的医院后勤管理体系。在新的医改政策下，公立医院的门诊量和住院人数出现了大幅度增加，这不仅加大了后勤管理的负担，还导致了后勤成本的增加，医院后勤工作面临前所未有的压力; 医院的后勤管理如何适应公立医院改革及社会发展趋势，是我们必须面对和亟需解决的问题。

2现代医院的发展趋势

2.1 公立医院改革不断深化。在《中共中央国务院关于深化医药卫生体制改革的意见》《国务院办公厅关于城市公立医院

综合改革试点的指导意见》等文件中明确指出，公立医院改革要坚持公益性质，把维护人民健康权益放地第一位。实行政事分开、管办分开、医药分开、营利性和非营利性分开，推进体制创新，调动医务人员积极性，提高公立医院运行效率。新一轮医改精神明确要建立现代医院管理制度，建立科学补偿机制，降低药品耗材费用、取消药品加成，这对医院财务管理、成本管理提出了更高的要求。而医院除去人力成本外，大多数的成本是在后勤，包括物资采购、库房管理、能耗、物业、食堂、维修、工程等，如何通过系统全面地控制成本，提高医院管理效率，这也是在新时期对后勤管理提出的考验。

2.2 现代医疗技术的进步和发展。现代医院逐步向多种综合新型技术方向发展，医疗设备不断向精密化、细微化、高效化、无创伤化方向发展; 随着现代科学技术迅速发展，大量的科研究成果应用到医学临床，在诊断和临床治疗过程中起到至关重要的作用。医院信息化、智能化、精细化发展日趋加速。例如医院引进或开发的新技术、高精尖医疗设备，需要配套的维护保障机制，达芬奇手术机器人、Watson人工智能诊断、互联网医院等已经应用于多家医院，随着信息技术和人工智能的不断发展，会逐步拓展、延伸和普及，对后勤管理提出了越来越高的要求。

2.3社会发展的影响。随着“大健康”理念的不断深化发展，医院除治疗病人这一中心任务外，将不断向保健领域发展，同时医联体和区域集约平台的建立，将形成多渠道的医疗等综合网络。随着现代物流和物联网的迅速发展，医院物资供应和管理也将随之发展，将建立更为高效、便捷、准确的自动化管理模式来满足需求的多样化，医院现代化程度越来越高，医院对后勤保障工作的依赖性越来越强。

2.4 医院后勤社会化服务发展趋势。2000年2月，国务院体改办等8部委在《关于城镇医疗卫生体制改革的指导意见》中明确提出:“为了加强医院的经济管理，成本核算，有效利用人力、物力、财力等资源，提高效率、降低成本，必须实行医院后勤服务社会化”的要求，在《国务院办公厅关于建立现代医院管理制度的指导意见》中，也提出“探索医院‘后勤一站式’服务模式，推进医院后勤服务社会化。”随着医院改革的深入，医院后勤服务社会化改革不断推进，医院的各项后勤服务基本由社会服务企业承担，包括保洁运送、安保、餐饮、绿化、被服、物业维修、护工、设备运行、车辆外包、专业设备维护保养及运行管理等，有些医院还在合同能源管理、智能化管理平台运行、太平间服务等进行了社会化外包。医院后勤社会化是医院发展的必然趋势。

3现代医院后勤管理面临的挑战和存在的问题及短板

3.1 对后勤管理的重视程度不一。对照现代医院管理要求，医院在对后勤服务的理念上存在一定差距，个别管理层对后勤管理和服务还是原先的观念和认识上，认为后勤就是修修补补，维持日常运行就行，不需要高技术含量，重视程度始终处于偏低状态，对后勤人员的培训和考核力度均较低，导致后勤管理相对落后，后勤人员工作积极性不强。

3.2后勤运营成本不断增加。新医改方案实施，国家对医疗技术和服务费用进行调整，药品加成15%的政策取消，对长期依赖药品收入的医院来说，很难弥补取消药品加成的收入损失。一是随之医保覆盖面和人民群众对健康需求的增加，医院的病患流量大幅增加，为提升病患的就医感受度，医院必将增加后勤服务设施和人员，而在缺乏有效的管理和监控手段的情况下，势必增大医院运营成本压力。二是高精尖医疗设备的增加，安全管理的要求，再加上后勤工作点多、面广、时间长，导致各项维修成本不断增加。三是后勤成本控制欠佳，包括人员和运维费用，同时由于医院后勤精通技术专业人员缺乏，高科技设备运行和日常维护完全依赖社会外包维修，增加了运营成本。四是医院缺乏后勤成本核算的制度和措施。因此，如何降低运营成本，最大限度提升医疗服务价值，已是医院管理者必须思考的问题。

3.3 后勤社会化存在的风险。现在很多医院的社会化外包服务基本涵盖了后勤的各个职能，所以对外包公司的规范化、精细化管理成为后勤服务社会化背景下的主题。现在社会化服务中存在的主要问题有，一是外包的社会企业作为院外合作单位，对医院业务流程不熟悉，特别是对医院文化背景、服务要求缺乏深入研究，和医院的契合度和融入感不强。二是成本控制，作为企业，其终究是追求经济利益为先，一方面医院通过招投标压低成本，企业为确保其经济效益，通常是以最低生活保障招录人员，从而导致招录的人员素质相对较低、年龄较大，同时也存在人员招聘渠道狭窄，人员空岗长期存在的现象。三是服务质量和标准。随着后勤社会化的不断深入，医院原后勤人员逐步转岗、退休，后勤专业技术人员缺乏，导致对外包企业的质量和服务监管不到位。

3.4 后勤信息化管理水平较低。医院对临床、科研的信息化投入远远大于后勤的投入，在传统的后勤管理工作中，缺乏创新机制，仍然使用陈旧的后勤经验管理模式，大多数医院的后勤队伍的综合素质不高，组成结构不合理，使之对信息化认知和接受能力受到了限制。后勤信息化管理仍处在信息化管理的初期，缺乏采用计算机、条码以及互联网等信息化技术手段，充分整合、有效利用医院后勤的各种资源，未形成后勤保障能力数字体系，导致决策也会有较大的主观随意性，已不适合医院现代化可持续发展需要。

3.5 后勤管理人员问题。长期以来因薪酬待遇、职业发展等多因素影响，医院后勤专业技术人才梯队结构不合理，老龄化现象日趋严重，后勤岗位非专业人员多，高学历和高职称的人员极少。科技发展，新材料、新技术的应用，后勤管理从凭经验模式进入数字系统运行模式，设备自动化程度高，而医院后勤保障专业人员却寥寥无几。这些严重影响了医院后勤的正常运行，也必然影响医院未来的生存和发展。

4解决存在的问题几点对策

4.1 加强对后勤管理的重视。我们的医院特别是管理层要深知，医院核心竞争力的形成必须有与之相适应的后勤服务保障体系和服务保障品质的支持，后勤服务保障是医院核心竞争力的重要组成部分，在现代医院发展的过程中，后勤工作应是围绕医院发展战略同步“更新”的，后勤管理工作的流程要随着医院改革与发展要求进行调整，才能为患者提供高品质的服务，才能为医院改革与发展创造更好物质条件。后勤管理得好也是可以出效率，例如后勤的成本管理、安全隐患评估，很多医院实行的5S管理、JCI评审、后勤智能化信息平台等，都是将后勤管理融入医院的整体发展。

4.2 加强医院运行和管理成本核算。取消药品加成的政策落实和病员的大幅增加，在没有行之有效的管理手段情况下，后勤管理势必要增加运营成本，如何增收节支，已迫在眉睫。一是提高资金使用率。加强预算管理、严格审批制度、执行情况评估等都是医院提高资金利用率有效举措，要严格执行国家财务制度。二是加强后勤成本核算。医院结合后勤工作管理特点，对各项运行和管理工作实施成本核算，有效控制费用支出，加强医院运营成本的控制，减少后勤开支。三是加强物资、物流管理，本着保证质量、控制成本、绩效考评的原则，提高工作效率，降低运营成本。例如院内的物资管理可以建立集约化统一物流管理系统，院外物资包括卫生材料等采购，可建立集约化第三方物流平台，由医院联合体或采购联盟搭建平台，或由制造商(或总代理)搭建平台。对于一些公共设施、服务类设施可以引入社会第三方服务，如“共享充电宝”“共享雨具”等。

4.3 后勤社会化服务的监管。一是引进资质较高的物业管理公司介入医院的后勤管理，把医院的保洁、电梯、绿化、物品和药品配送、标本移送、陪护、陪检等工作通过竞标分类承包给专业物业公司管理。二是建立监管机制。建立标准化的质量管理系统，落实目标考核、风险评估控制、成本核算等管理手段，提高各类专业公司的服务质量。三是建立文化融合机制。关心外包员工工作，在社会外包机构中开展评优、评先活动，并把此类评比与医院精神文明考核结合起来，制定奖励措施，共同表彰公示。同时鼓励社会外包机构员工共同参与医院开展的各类文化活动，了解医院文化，增加其荣誉感，主动融入医院。

4.4 建立后勤智能信息管理系统。结合医院自身信息化发展的特点和现状，一是利用现有的办公信息平台和HIS 信息化基础，明确管理目标，梳理出完整的后勤信息系统模块，并根据医院现状和需求程度予以分期逐步实施。过程中应注意数据的共享和各模块的联系，整合统一管理后勤各种信息和资源调度，制定标准，实现管理规范化和决策科学化，以提升医院后勤服务水平，降低医院运营风险，有效控制成本。二是探索建立后勤智能化信息平台。上海申康发展中心于2010年起对全市19家医院实施建设后勤智能化管理平台，在医院平台上涉及医院建筑11个系统的运行和能耗监测模块，涵盖了医院建筑信息管理、设备信息管理和用能信息管理。平台将复杂的工作简单化，有效避免传统的后勤管理状态下的低效与繁琐，真正实现后勤服务信息化、规范化、专业化、数字化，更好地为临床和患者服务。三是加强信息平台的监测和数据分析。通过对后勤各系统设施设备的实时监测，做到提前预判，便于及时处置，确保运行安全。同时对后台数据的多方位分析可为决策提供科学依据。同时应加强人员培训，利用信息化减轻工作量，提高工作质量，并不断优化改进，确保智能平台的有效运行。

4.5 加快后勤管理人力资源建设。医院后勤人力资源具有自身的一些特殊属性，即复合性、服务保障性、流动性和专业性。构建良好的人才梯队是医院获得可持续发展的基础和动力，而后勤管理人才是开展医院基本建设工作的核心力量。一些医院已意识到后勤管理人才已成为医院可持续发展的短板，并已注重这个问题。一是通过加大高校应届毕业生招聘力度，特别是机电维修与管理、设施工程技术等专业的高学历人员，优化后勤人才结构。二是由于医院工作环境特殊，人才培养方式应多元化、系统化、科学化，加强研讨交流，技能培训等。对于转岗或新任的后勤管理者应参加后勤方面的专业培训。三是加强后勤政治思想教育和职业道德教育，既要树立后勤人员岗位管理意识，发挥专业特长，团结协作，又要注重廉洁意识。四是加强后勤文化建设，增强员工的认同感，使他们都能充分享有自身价值和脱颖而出的机会。培育团队精神，发展团队的互补性，发挥全体人员的向心力、凝聚力和执行力。

总之，医院的核心竞争力的形成离不开后勤服务保障品质的支持，在公立医院改革的不断深入和现代医院迅速发展的不可逆趋势下，后勤管理工作应牢牢把握改革的正确方向，注重内涵质量，提升服务水平、质量和效率，积极推动后勤管理体制和运行机制创新，探索完善竞争机制，提高后勤服务保障能力，以适应医院改革可持续发展。

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NUMBER_OF_PROCESSORS	2
OS	Windows_NT
Path	C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;D:\Program Files\Microsoft SQL Server\110\DTS\Binn\;D:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;D:\Program Files\Microsoft SQL Server\110\Tools\Binn\;D:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\;D:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn\;C:\sslctlw;C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\WindowsApps
PATHEXT	.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE	AMD64
PROCESSOR_IDENTIFIER	Intel64 Family 6 Model 85 Stepping 4, GenuineIntel
PROCESSOR_LEVEL	6
PROCESSOR_REVISION	5504
ProgramData	C:\ProgramData
ProgramFiles	C:\Program Files
ProgramFiles(x86)	C:\Program Files (x86)
ProgramW6432	C:\Program Files
PSModulePath	C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules;D:\Program Files (x86)\Microsoft SQL Server\110\Tools\PowerShell\Modules\
PUBLIC	C:\Users\Public
SystemDrive	C:
SystemRoot	C:\Windows
TEMP	C:\Windows\TEMP
TMP	C:\Windows\TEMP
USERDOMAIN	WORKGROUP
USERNAME	iZ4r4b31413jd2Z$
USERPROFILE	C:\Windows\system32\config\systemprofile
windir	C:\Windows

Variable	Value
_REQUEST["aid"]	12695
_REQUEST["_URL_"]	Array ( [0] => index [1] => view [2] => aid [3] => 12695 )
_GET["aid"]	12695
_GET["_URL_"]	Array ( [0] => index [1] => view [2] => aid [3] => 12695 )
_SERVER["_FCGI_X_PIPE_"]	\\.\pipe\IISFCGI-0cc76b96-a233-4a35-9b32-c113dbd69c4c
_SERVER["PHP_FCGI_MAX_REQUESTS"]	10000
_SERVER["ALLUSERSPROFILE"]	C:\ProgramData
_SERVER["APPDATA"]	C:\Windows\system32\config\systemprofile\AppData\Roaming
_SERVER["APP_POOL_CONFIG"]	C:\inetpub\temp\apppools\wwwroot\wwwroot.config
_SERVER["APP_POOL_ID"]	wwwroot
_SERVER["CommonProgramFiles"]	C:\Program Files\Common Files
_SERVER["CommonProgramFiles(x86)"]	C:\Program Files (x86)\Common Files
_SERVER["CommonProgramW6432"]	C:\Program Files\Common Files
_SERVER["COMPUTERNAME"]	iZ4r4b31413jd2Z
_SERVER["ComSpec"]	C:\Windows\system32\cmd.exe
_SERVER["LOCALAPPDATA"]	C:\Windows\system32\config\systemprofile\AppData\Local
_SERVER["NUMBER_OF_PROCESSORS"]	2
_SERVER["OS"]	Windows_NT
_SERVER["Path"]	C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;D:\Program Files\Microsoft SQL Server\110\DTS\Binn\;D:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;D:\Program Files\Microsoft SQL Server\110\Tools\Binn\;D:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\;D:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn\;C:\sslctlw;C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\WindowsApps
_SERVER["PATHEXT"]	.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
_SERVER["PROCESSOR_ARCHITECTURE"]	AMD64
_SERVER["PROCESSOR_IDENTIFIER"]	Intel64 Family 6 Model 85 Stepping 4, GenuineIntel
_SERVER["PROCESSOR_LEVEL"]	6
_SERVER["PROCESSOR_REVISION"]	5504
_SERVER["ProgramData"]	C:\ProgramData
_SERVER["ProgramFiles"]	C:\Program Files
_SERVER["ProgramFiles(x86)"]	C:\Program Files (x86)
_SERVER["ProgramW6432"]	C:\Program Files
_SERVER["PSModulePath"]	C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules;D:\Program Files (x86)\Microsoft SQL Server\110\Tools\PowerShell\Modules\
_SERVER["PUBLIC"]	C:\Users\Public
_SERVER["SystemDrive"]	C:
_SERVER["SystemRoot"]	C:\Windows
_SERVER["TEMP"]	C:\Windows\TEMP
_SERVER["TMP"]	C:\Windows\TEMP
_SERVER["USERDOMAIN"]	WORKGROUP
_SERVER["USERNAME"]	iZ4r4b31413jd2Z$
_SERVER["USERPROFILE"]	C:\Windows\system32\config\systemprofile
_SERVER["windir"]	C:\Windows
_SERVER["ORIG_PATH_INFO"]	/index.php/index-view-aid-12695.html
_SERVER["URL"]	/index.php
_SERVER["SERVER_SOFTWARE"]	Microsoft-IIS/10.0
_SERVER["SERVER_PROTOCOL"]	HTTP/1.1
_SERVER["SERVER_PORT_SECURE"]	1
_SERVER["SERVER_PORT"]	443
_SERVER["SERVER_NAME"]	yyjg.net
_SERVER["SCRIPT_NAME"]	/index.php
_SERVER["SCRIPT_FILENAME"]	D:\wwwroot\yyjg.net\wwwroot\index.php
_SERVER["REQUEST_URI"]	/index.php/index-view-aid-12695.html
_SERVER["REQUEST_METHOD"]	GET
_SERVER["REMOTE_USER"]	no value
_SERVER["REMOTE_PORT"]	1066
_SERVER["REMOTE_HOST"]	216.73.216.196
_SERVER["REMOTE_ADDR"]	216.73.216.196
_SERVER["QUERY_STRING"]	no value
_SERVER["PATH_TRANSLATED"]	D:\wwwroot\yyjg.net\wwwroot\index.php\index-view-aid-12695.html
_SERVER["PATH_INFO"]	/index-view-aid-12695
_SERVER["LOGON_USER"]	no value
_SERVER["LOCAL_ADDR"]	172.16.121.93
_SERVER["INSTANCE_META_PATH"]	/LM/W3SVC/1
_SERVER["INSTANCE_NAME"]	WWWROOT
_SERVER["INSTANCE_ID"]	1
_SERVER["HTTPS_SERVER_SUBJECT"]	CN=www.yyjg.net
_SERVER["HTTPS_SERVER_ISSUER"]	C=PL, O=Asseco Data Systems S.A., CN=Certum DV TLS G2 R39 CA
_SERVER["HTTPS_SECRETKEYSIZE"]	2048
_SERVER["HTTPS_KEYSIZE"]	256
_SERVER["HTTPS"]	on
_SERVER["GATEWAY_INTERFACE"]	CGI/1.1
_SERVER["DOCUMENT_ROOT"]	D:\wwwroot\yyjg.net\wwwroot
_SERVER["CONTENT_TYPE"]	no value
_SERVER["CONTENT_LENGTH"]	0
_SERVER["CERT_SUBJECT"]	no value
_SERVER["CERT_SERIALNUMBER"]	no value
_SERVER["CERT_ISSUER"]	no value
_SERVER["CERT_FLAGS"]	no value
_SERVER["CERT_COOKIE"]	no value
_SERVER["AUTH_USER"]	no value
_SERVER["AUTH_PASSWORD"]	no value
_SERVER["AUTH_TYPE"]	no value
_SERVER["APPL_PHYSICAL_PATH"]	D:\wwwroot\yyjg.net\wwwroot\
_SERVER["APPL_MD_PATH"]	/LM/W3SVC/1/ROOT
_SERVER["IIS_UrlRewriteModule"]	7.1.0871.0
_SERVER["HTTP_USER_AGENT"]	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
_SERVER["HTTP_HOST"]	yyjg.net
_SERVER["HTTP_ACCEPT_ENCODING"]	gzip, br, zstd, deflate
_SERVER["HTTP_ACCEPT"]	/
_SERVER["HTTP_CONNECTION"]	close
_SERVER["FCGI_ROLE"]	RESPONDER
_SERVER["PHP_SELF"]	/index.php/index-view-aid-12695.html
_SERVER["REQUEST_TIME_FLOAT"]	1789632046.5907
_SERVER["REQUEST_TIME"]	1789632046

PHP Authors
Contribution	Authors
Zend Scripting Language Engine	Andi Gutmans, Zeev Suraski, Stanislav Malyshev, Marcus Boerger, Dmitry Stogov, Xinchen Hui, Nikita Popov
Extension Module API	Andi Gutmans, Zeev Suraski, Andrei Zmievski
UNIX Build and Modularization	Stig Bakken, Sascha Schumann, Jani Taskinen
Windows Port	Shane Caraveo, Zeev Suraski, Wez Furlong, Pierre-Alain Joye, Anatol Belski
Server API (SAPI) Abstraction Layer	Andi Gutmans, Shane Caraveo, Zeev Suraski
Streams Abstraction Layer	Wez Furlong, Sara Golemon
PHP Data Objects Layer	Wez Furlong, Marcus Boerger, Sterling Hughes, George Schlossnagle, Ilia Alshanetsky
Output Handler	Zeev Suraski, Thies C. Arntzen, Marcus Boerger, Michael Wallner

SAPI Modules
Contribution	Authors
AOLserver	Sascha Schumann
Apache 1.3 (apache_hooks)	Rasmus Lerdorf, Zeev Suraski, Stig Bakken, David Sklar, George Schlossnagle, Lukas Schroeder
Apache 1.3	Rasmus Lerdorf, Zeev Suraski, Stig Bakken, David Sklar
Apache 2.0 Filter	Sascha Schumann, Aaron Bannert
Apache 2.0 Handler	Ian Holsman, Justin Erenkrantz (based on Apache 2.0 Filter code)
Caudium / Roxen	David Hedbor
CGI / FastCGI	Rasmus Lerdorf, Stig Bakken, Shane Caraveo, Dmitry Stogov
CLI	Edin Kadribasic, Marcus Boerger, Johannes Schlueter, Moriyoshi Koizumi, Xinchen Hui
Continuity	Alex Leigh (based on nsapi code)
Embed	Edin Kadribasic
FastCGI Process Manager	Andrei Nigmatulin, dreamcat4, Antony Dovgal, Jerome Loyet
ISAPI	Andi Gutmans, Zeev Suraski
litespeed	George Wang
NSAPI	Jayakumar Muthukumarasamy, Uwe Schindler
phpdbg	Felipe Pena, Joe Watkins, Bob Weinand
phttpd	Thies C. Arntzen
pi3web	Holger Zimmermann
Sendmail Milter	Harald Radi
thttpd	Sascha Schumann
tux	Sascha Schumann
WebJames	Alex Waugh

Module Authors
Module	Authors
BC Math	Andi Gutmans
Bzip2	Sterling Hughes
Calendar	Shane Caraveo, Colin Viebrock, Hartmut Holzgraefe, Wez Furlong
COM and .Net	Wez Furlong
ctype	Hartmut Holzgraefe
cURL	Sterling Hughes
Date/Time Support	Derick Rethans
DB-LIB (MS SQL, Sybase)	Wez Furlong, Frank M. Kromann
DBA	Sascha Schumann, Marcus Boerger
DOM	Christian Stocker, Rob Richards, Marcus Boerger
enchant	Pierre-Alain Joye, Ilia Alshanetsky
ereg	Rasmus Lerdorf, Jim Winstead, Jaakko Hyvätti
EXIF	Rasmus Lerdorf, Marcus Boerger
fileinfo	Ilia Alshanetsky, Pierre Alain Joye, Scott MacVicar, Derick Rethans
Firebird driver for PDO	Ard Biesheuvel
FTP	Stefan Esser, Andrew Skalski
GD imaging	Rasmus Lerdorf, Stig Bakken, Jim Winstead, Jouni Ahto, Ilia Alshanetsky, Pierre-Alain Joye, Marcus Boerger
GetText	Alex Plotnick
GNU GMP support	Stanislav Malyshev
Iconv	Rui Hirokawa, Stig Bakken, Moriyoshi Koizumi
IMAP	Rex Logan, Mark Musone, Brian Wang, Kaj-Michael Lang, Antoni Pamies Olive, Rasmus Lerdorf, Andrew Skalski, Chuck Hagenbuch, Daniel R Kalowsky
Input Filter	Rasmus Lerdorf, Derick Rethans, Pierre-Alain Joye, Ilia Alshanetsky
InterBase	Jouni Ahto, Andrew Avdeev, Ard Biesheuvel
Internationalization	Ed Batutis, Vladimir Iordanov, Dmitry Lakhtyuk, Stanislav Malyshev, Vadim Savchuk, Kirti Velankar
JSON	Omar Kilani, Scott MacVicar
LDAP	Amitay Isaacs, Eric Warnke, Rasmus Lerdorf, Gerrit Thomson, Stig Venaas
LIBXML	Christian Stocker, Rob Richards, Marcus Boerger, Wez Furlong, Shane Caraveo
mcrypt	Sascha Schumann, Derick Rethans
MS SQL	Frank M. Kromann
Multibyte String Functions	Tsukada Takuya, Rui Hirokawa
MySQL driver for PDO	George Schlossnagle, Wez Furlong, Ilia Alshanetsky, Johannes Schlueter
MySQL	Zeev Suraski, Zak Greant, Georg Richter, Andrey Hristov
MySQLi	Zak Greant, Georg Richter, Andrey Hristov, Ulf Wendel
MySQLnd	Andrey Hristov, Ulf Wendel, Georg Richter, Johannes Schlüter
OCI8	Stig Bakken, Thies C. Arntzen, Andy Sautins, David Benson, Maxim Maletsky, Harald Radi, Antony Dovgal, Andi Gutmans, Wez Furlong, Christopher Jones, Oracle Corporation
ODBC driver for PDO	Wez Furlong
ODBC	Stig Bakken, Andreas Karajannis, Frank M. Kromann, Daniel R. Kalowsky
OpenSSL	Stig Venaas, Wez Furlong, Sascha Kettler, Scott MacVicar
Oracle (OCI) driver for PDO	Wez Furlong
pcntl	Jason Greene, Arnaud Le Blanc
Perl Compatible Regexps	Andrei Zmievski
PHP Archive	Gregory Beaver, Marcus Boerger
PHP Data Objects	Wez Furlong, Marcus Boerger, Sterling Hughes, George Schlossnagle, Ilia Alshanetsky
PHP hash	Sara Golemon, Rasmus Lerdorf, Stefan Esser, Michael Wallner, Scott MacVicar
Posix	Kristian Koehntopp
PostgreSQL driver for PDO	Edin Kadribasic, Ilia Alshanetsky
PostgreSQL	Jouni Ahto, Zeev Suraski, Yasuo Ohgaki, Chris Kings-Lynne
Pspell	Vlad Krupin
Readline	Thies C. Arntzen
Recode	Kristian Koehntopp
Reflection	Marcus Boerger, Timm Friebe, George Schlossnagle, Andrei Zmievski, Johannes Schlueter
Sessions	Sascha Schumann, Andrei Zmievski
Shared Memory Operations	Slava Poliakov, Ilia Alshanetsky
SimpleXML	Sterling Hughes, Marcus Boerger, Rob Richards
SNMP	Rasmus Lerdorf, Harrie Hazewinkel, Mike Jackson, Steven Lawrance, Johann Hanne, Boris Lytochkin
SOAP	Brad Lafountain, Shane Caraveo, Dmitry Stogov
Sockets	Chris Vandomelen, Sterling Hughes, Daniel Beulshausen, Jason Greene
SPL	Marcus Boerger, Etienne Kneuss
SQLite 3.x driver for PDO	Wez Furlong
SQLite3	Scott MacVicar, Ilia Alshanetsky, Brad Dewar
Sybase-CT	Zeev Suraski, Tom May, Timm Friebe
System V Message based IPC	Wez Furlong
System V Semaphores	Tom May
System V Shared Memory	Christian Cartus
tidy	John Coggeshall, Ilia Alshanetsky
tokenizer	Andrei Zmievski, Johannes Schlueter
WDDX	Andrei Zmievski
XML	Stig Bakken, Thies C. Arntzen, Sterling Hughes
XMLReader	Rob Richards
xmlrpc	Dan Libby
XMLWriter	Rob Richards, Pierre-Alain Joye
XSL	Christian Stocker, Rob Richards
Zip	Pierre-Alain Joye, Remi Collet
Zlib	Rasmus Lerdorf, Stefan Roehrich, Zeev Suraski, Jade Nicoletti, Michael Wallner

PHP Documentation
Authors	Mehdi Achour, Friedhelm Betz, Antony Dovgal, Nuno Lopes, Hannes Magnusson, Georg Richter, Damien Seguy, Jakub Vrana, Adam Harvey, Peter Cowburn
Editor	Philip Olson
User Note Maintainers	Daniel P. Brown, Thiago Henrique Pojda
Other Contributors	Previously active authors, editors and other contributors are listed in the manual.

Websites and Infrastructure team
PHP Websites Team	Rasmus Lerdorf, Hannes Magnusson, Philip Olson, Lukas Kahwe Smith, Pierre-Alain Joye, Kalle Sommer Nielsen, Peter Cowburn, Adam Harvey, Ferenc Kovacs, Levi Morrison
Event Maintainers	Damien Seguy, Daniel P. Brown
Network Infrastructure	Daniel P. Brown
Windows Infrastructure	Alex Schoenmaker